Safety Conversations Start with a Safe Workplace and Workforce
Safety Conversations Start with a Safe Workplace and Workforce
Webinar Recording | 60 min | English
To highlight Canadian Patient Safety Week, on October 27, more than 350 health care administrators, patients, safety and policy experts learned about the new Health Standards Organization (HSO) Workforce Survey on Well-Being, Quality and Safety™. A panel of health leaders shared how this evidence-based tool was co-designed and implemented to improve safety conversations in organizations and across health systems to advance safer care.
The webinar addressed the importance of having safety conversations in health care to establish a safe workplace and workforce. A need addressed in the WHO Global Patient Safety Action Plan for 2021-2030 which calls for international approaches such as regular organizational surveys and data to address gaps to create a safety culture across the health system. Participants heard about the survey methodology, validation process and learnings from early adopter health care organizations.
The HSO Survey provides meaningful feedback on perceptions of safety in the context of workplace and workforce. Providing safety feedback helps examine important outcomes to improve quality and safety within health care teams and organizations.
HSO wishes to thank our Canadian Patient Safety Week 2022 partner and webinar host Healthcare Excellence Canada (HEC), and our panelists. At HSO and Accreditation Canada, patient and workforce safety is a strategic priority. By developing and empowering a workforce with the competencies required to build and sustain a culture and practice of safe, high-quality care.
Panelists:
Surrya Anjum, Manager, People Services for Northwood Inc.
Heather Campbell, Quality & Patient Safety Coordinator, Interlake-Eastern Regional Health Authority, Gimli Community Health Centre
Melanie Jameson, Program Manager, Global Programs, Health Standards Organization (HSO)
Graham Lowe, HSO Faculty and The Graham Lowe Group
Moderator: Patricia Sullivan-Taylor, Executive Lead in the CEO Office, Health Standards Organization (HSO)
Additional Resources:
Webinar: Question and Answers
Patient Safety in Action: Case Studies
Canadian Quality and Patient Safety Framework Evaluation: Executive Summary
This interactive webinar brought together a panel of health leaders sharing their experience in designing and implementing the new Health Standards Organization Workforce Survey on Well-Being, Quality and Safety to support health services accreditation.